A complete multi-app food delivery ecosystem
Customer app, restaurant-partner app, delivery app and a web partner portal — one platform, built end-to-end.
Restaurants relying on aggregator platforms pay heavy per-order commissions and never own their customer relationship. The goal: a full ordering ecosystem the business owns outright — customer ordering, kitchen management, delivery coordination and payments — without licensing anyone else's software.
We designed the platform as two backend services with clearly separated concerns — ordering and restaurant operations — sharing a MongoDB core, with WebSocket channels pushing live order state to every app the moment it changes.
Three mobile apps were built from a shared component architecture: the customer app for browsing and ordering, the partner app for kitchens to accept and manage orders, and the delivery app for riders. The partner experience also ships as a web portal so restaurants can run operations from any browser.
Fine-grained access control (an AWS-IAM-style permission model) governs every operation, and the platform runs in audit mode first so permissions can be tightened on real traffic before enforcement — a zero-downtime rollout.
Illustrative screens — each engagement gets its own design language.
Delivered features
- Live order tracking over WebSockets
- Menu, pricing & coupon management per outlet
- Online payments with automatic receipts
- Role-based access control across all apps
- Delivery assignment & rider coordination
- Sales reporting per outlet
How it was delivered
- FoundationsData model, ordering flows and the two-service architecture, demoed weekly.
- The appsCustomer, partner and delivery apps built on a shared design system.
- HardeningAccess control in audit mode, automated tests, store publishing and launch.
Representative engagement from our team's delivery portfolio, anonymized out of respect for the businesses involved. Every number above is an engineering fact we can walk you through on a call.
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